curious if there's a secret step I'm missing.

I'm pretty sure my z-wave is strong enough (plenty of devices nearby), but no luck. I did get the security page on the login and was able to find and enter the 5 digit code they ask for when I pair.It continues to work as described above but I still can't change any of the modes from the keypad. searched the ring documentation and they recommend a reset (not full factory reset), so I've done that and resent all the code data etc.I can enter my code and press, home, away, night.doesn't matter. However, the communication indicator is red (which indicated network comms problem) and the keypad will not control HSM.When I press configure on the driver they keypad announces the current status of HSM and when HSM changes modes the keypad reliably announces the mode changes.

I put in codes, code length, delays, etc.

After many tries and resets I got a successful pair and included it in HSM.

I'm having an issue with the Ring keypad and if any of you folks can provide guidance that would be great. If I try to arm home before HSM enters Armed Home mode, then nothing happens on the keypad. What is interesting, is that if I go to the keypad device and arm home, then wait for the HSM to enter into Armed Home mode, then I arm it again for home, then it will enter the keypad will enter the home and armed mode. The partial button (arm home) does not light up, instead the keypad continues to signify that the unit is either disarmed, or armed away (whatever the last state was).Īt any point, I can disarm, and the action is as expected. HSM arms the system in home mode, but that is all that happens. When I enter my pin, and press the partial arm button (Arm Home), there is no indication anything happened. If I move my hand in front of the keypad, the away mode button lights up red. When I enter my pin, and press the arm button (Arm Away), it goes through the arming phase, and then HSM is armed in away mode. I am using the HE official driver with the Gen2 keypad.

I managed to get it paired and configured HSM to use the keypad.

Download ring keypad red wifi light